PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy governs data collection and usage and applies to the RoboTurk website (http://www.roboturk.co), Festive Decorations Shopify app, and Address Valdiator Shopify app. For the purposes of this Privacy Policy, unless otherwise noted, all references to RoboTurk include RoboTurk website (http://www.roboturk.co), Festive Decorations Shopify app, and Address Valdiator Shopify app. The RoboTurk website and apps are for ecommerce stores. By using the RoboTurk website or apps, you consent to the data practices described in this statement.

Collection of Information

RoboTurk may collect personally identifiable information. We may gather additional personal or non-personal information in the future.

Store information: We collect information on your store including name, link, contact information, goods & services and the Shopify plan.

Customer information: We collect information on your customers including name, contact information, shipping address and order details. Customer information is only collected on the Address Validator app and not on the website or Festive Decorations app.

Information about your computer hardware and software may be automatically collected by RoboTurk. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RoboTurk website.

RoboTurk encourages you to review the privacy statements of websites you choose to link to from RoboTurk so that you can understand how those websites collect, use and share your information. RoboTurk is not responsible for the privacy statements or other content on websites outside of the RoboTurk website.

Use of Information

RoboTurk collects and uses information to operate its website(s) and deliver the services you have requested.

Address Validator:

  • Personalize experience of the validation process
  • Validate deliverability of shipping address
  • Notify store owner and/or customer of invalid shipping address via email
  • Enable customers to confirm or update address

Festive Decorations:

  • Personalize experience of the decorations

RoboTurk may also use identifiable information to inform you of other products or services available from RoboTurk and its affiliates. RoboTurk may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Sharing your Information

RoboTurk does not sell, rent or lease its customer lists to third parties. We share your Personal Information only as described below.

RoboTurk may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. RoboTurk may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using information except to provide these services to RoboTurk, and they are required to maintain the confidentiality of your information.

RoboTurk will disclose information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RoboTurk or the site; (b) protect and defend the rights or property of RoboTurk; and, (c) act under exigent circumstances to protect the personal safety of users of RoboTurk, or the public.

In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if RoboTurk, or substantially all of its assets were acquired, or in the unlikely event that RoboTurk goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RoboTurk may continue to use your Personal Information as set forth in this policy.

Security of Information

RoboTurk secures information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We encrypt all data in-transit, obfuscate and anonymize data that we share with processors like analytics services, and maintain all services with security patches in a timely manner. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.

Data Rentention

We will keep your personal information only for as long as necessary to fulfill the purposes for which we are processing your personal information unless the law permits or requires us to retain your personal information for a longer period. For example, we may need to keep your personal data for quality assurance for our Platform or to defend future legal claims. We also will retain aggregated information after your account has been closed. Please note that copies of information that you have updated, modified, or deleted may continue to reside in our systems for a period of time, and we may maintain copies of this information as part of our business records.

Children Under Thirteen

RoboTurk does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from RoboTurk by contacting us at hello@roboturk.co

Changes to this Statement

RoboTurk will occasionally update this Statement of Privacy to reflect company and customer feedback. RoboTurk encourages you to periodically review this Statement to be informed of how RoboTurk is protecting your information.

Contact Information

RoboTurk welcomes your questions or comments regarding this Statement of Privacy. If you believe that RoboTurk has not adhered to this Statement, please contact RoboTurk at hello@roboturk.co.


Updated on May 23, 2018.